Each of our Service Packages include a designated amount of hours for on-site and remote technical support. We will also check on system backups weekly and make sure your computers and other devices are up to date once a month.
• Regular monitoring of computer backups
• Virus Removal & Anti-Virus updates
• Email setup & support
• System Tune-Ups
• Operating System Installation and Software Installation
• Windows & OSX System Updates
• Hardware Installation
• Password Resets
• Printer Help
• PC’s & Macs
• Mobile Devices (ie. iPhone, iPad etc.)
• Computer Network
• A/V or Home Theater Systems
Silver ($449) reg. $570: 6 hours Onsite technical support plus 2 hours of remote support (Including phone & email)
Gold ($949) reg. $1140 : 12 hours Onsite technical support plus 4 hours of remote support (including phone and email)
Platinum ($1499) reg. $1860: 20 hours Onsite technical support plus 6 hours of remote support (including phone and email)
• If none of these plans seem to fit your needs, we can work together to come up with a plan that is more tailored to you.
• On-site services carry a 1-hour minimum charge billed in 1-hour increments.
• Off-site/Remote services carry a ½-hour minimum charge billed in ½-hour increments.